If you've previously had a Clarity HMIS Account, and your account is currently inactive please review the following steps:
If your account has been unused for 90 days or more, you will have to retake the training.
For users who have previously had a Clarity HMIS Account and are switching to a new agency, please review the following steps:
For Existing Alameda County HMIS Users: If you require additional agency access, the request should come from the Agency Liasion of the Agency you are adding. The request should also include the Agency Liaison from your home agency.
For any requests that do not pertain to existing user account access, passwords, or logging in, please email the Alameda County Help Desk at firstname.lastname@example.org.