For Support that includes:
- New User Requests
- Password Reset
- Login Issues
Please contact Bitfocus Help Desk at:
- Email: alameda@bitfocus.com
- Phone: (408) 426-5046
- Use the Chat Functionality to live chat with someone from the Bitfocus Help Desk
- Select the Chat Icon on the bottom right-hand corner of the HMIS Website, or within Clarity Human Services.
For all other requests, please email Alameda County HMIS Support at:
